Platform Intelligence

AI that already understands the claim

Casper works inside UBClaims, using dossier history and operational context to turn incoming information into the next controlled step.

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WHAT CASPER DOES DIFFERENTLY

Understands the Claim History

Casper reads the dossier and history behind every claim, not just the message in front of it.

Distinguishes Between Dossiers

New information is matched against the right dossier, even when several claims are active at once.

Suggests the Right Connection

Casper suggests the most likely dossier connection, ready for a quick check.

Keeps People in Control

Humans review and approve every suggested connection before it moves the claim forward.

Not another blank prompt.

Most AI tools start empty, waiting for someone to re-explain the claim. Casper doesn’t works inside UBClaims, with the dossier, history, and context already loaded. No separate AI workspace to manage. No re-explaining the claim from scratch. No intelligence disconnected from execution.

NOW IN PRODUCTION

How incoming information becomes a controlled next step, already live inside UBClaims.

See Dossier Suggestion in action →

01

Information arrives

A note, a document, or an update reaches UBClaims.

02

Casper interprets context

It reads the information against existing dossier history and operational context.

03

Most likely dossier suggested

Casper points to the dossier the information most likely belongs to.

04

User reviews connection

A person checks the suggested connection before it is confirmed.

05

Workflow can continue

With the connection confirmed, the claim moves forward with the right context attached.

Claims status table Claims status table Claims status table Claims status table Workflow can continue

OPERATIONAL VALUE

Less searching. Better context. Faster execution.

With context already attached, people spend less time piecing claims together and more time on judgment calls: clearer ownership, fewer dead ends, and a faster path from information to action.

AI prepares. Workflow executes.
People stay in control.

Casper understands the context. Workflow Automation executes the rules. People handle the exceptions and judgment calls.

Together, they create a claims process that can become more automated without becoming less controlled.

From Suggestion to Controlled Execution

Dossier Suggestion is live today. Confidence-based linking and execution-ready claim prep are the direction Casper is heading next.

NOW

Dossier Suggestion — in production

NEXT

Confidence-Based Linking — product direction, not yet available

FUTURE

Execution-Ready Claims — future direction, not yet available

See how we do this
Team reviewing claims operations

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See context-aware AI inside a real claims workflow

Casper works inside UBClaims, already connected to the dossier, ready to show how context-aware suggestions become a controlled next step.

See Dossier Suggestion in action Book a demo