Claims Intelligence

AI that already understands the claim

Claims Intelligence works inside UBClaims. It reads dossier history and operational context, then turns incoming information into the next controlled step.

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WHAT CLAIMS INTELLIGENCE DOES DIFFERENTLY

Documents are read with OCR and structured with AI, then checked against vehicle history, contract, coverage and earlier messages.

Understands the claim history

Reads the dossier and history behind every claim, not just the message in front of it.

Distinguishes between dossiers

New information is matched against the right dossier, even when several claims are active at once.

Suggests the right connection

Suggests the most likely dossier, ready for a quick check.

Keeps people in control

A person reviews every suggested connection before it moves the claim forward.

Not another blank prompt

Most AI tools start empty and wait for someone to explain the claim again. Claims Intelligence works inside UBClaims, with the dossier, history and context already loaded. No separate AI workspace. No explaining the claim from scratch. No intelligence disconnected from execution.

NOW IN PRODUCTION

How incoming information becomes a controlled next step, already live inside UBClaims.

01

Information arrives

An email, document or update reaches UBClaims, often for a vehicle with more than one open claim.
02

Context is read

The information is read against vehicle history, contract, coverage and earlier messages.

03

Most likely dossier suggested

Claims Intelligence points to the dossier the information most likely belongs to.

04

A person reviews the link

A handler confirms the suggestion or chooses another claim. Nothing is linked without that check.

05

The claim moves forward

Documents land in the right dossier and the next workflow step starts with the right context.

Less searching. Better context. Faster execution.

✓

AI prepares

Claims Intelligence reads the context, so people spend less time piecing claims together.

✓

Workflow executes

Workflow Automation applies your rules: clear ownership, fewer dead ends, a faster path from information to action.

✓

People stay in control

People handle the exceptions and judgement calls.

From suggestion to controlled execution

Dossier Suggestion is live today. Confidence-based linking and execution-ready claim prep are the direction Claims Intelligence is heading next.

NOW

Dossier Suggestion, in production

NEXT

Confidence-Based Linking, in development

FUTURE

Execution-Ready Claims, on the roadmap

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See context-aware AI inside a real claims workflow

Claims Intelligence is already connected to the dossier. See how a suggestion becomes a controlled next step.

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