REPAIR STEERING

Send every repair to the right repairer

Score repairers on cost, cycle time and distance, weighted to your fleet strategy. Handlers see a ranked suggestion on every claim with less time spent choosing and chasing repairers.

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Today: often the nearest repairer. Goal: the best one.

Distance is easy to see. Quality, speed and cost are not. The model weighs all four.

How the score works

Cost

The repairer's median cost for this damage type.

Cycle time

The repairer's median repair duration for this damage type.

Proximity

Distance to the vehicle, within the limit you set.

Your weights

Set per fleet. Scores update automatically as new claims close.

Your rules on top of the score

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Towing

Towed vehicles follow their own flow.

 

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Tendering

Defined claims go to tender instead of a direct suggestion.
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Preferred partners:

Move repairers up or down the ranking, or steer differently per cost band.

Live today, and what comes next

The steering model runs in UBClaims today. Handlers see the ranked list on the claim and decide.

MVP

Score on cost, cycle time and distance, weighted per fleet

NEXT

Self-service configuration and simulation

LATER

Automatic ordering and capacity management

Explore UBClaims
repair-steering-live-today

How we start

One fleet, one measurable result, then the next step.

01

HISTORICAL RUN

We run your recent claims through the model and compare chosen and suggested repairers.

02

AGREE THE RULES

Set weights, tendering criteria and preferred partners with your team.

03

TRIAL

Activate steering for one sub-fleet for three months.

04

MEASURE

Compare cost, cycle time and how often suggestions are followed.

05

DECIDE

Scale, adjust the rules, or stop.

See what steering would change in your network

We run a recent month of your claims through the model and show you the result.

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