For a smoother intake process

SMART INTAKE

Capture structured claim information at the source, helping claims teams reduce follow-up, make better-informed decisions and give drivers a smoother start to the claims journey.

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BETTER CLAIMS START WITH BETTER INFORMATION

Missing details, unclear damage information and incomplete documentation can slow down a claim before handling has properly begun.

Smart Intake guides drivers through a structured, mobile-first process for submitting claim information, photos and videos. By improving data quality at the point of intake, it gives claims teams a stronger foundation for triage, follow-up and decision-making.

A MORE STRUCTURED START TO EVERY CLAIM

LESS FOLLOW-UP. BETTER-INFORMED CLAIMS HANDLING.

Smart Intake helps leasing, fleet and claims teams improve the quality of information available at the beginning of a claim. This reduces avoidable administrative work and makes it easier to determine the appropriate next step.

REMOTE CLAIM INTAKE

Drivers submit structured claim information, photos and video remotely, without waiting for a physical inspection.

MORE INFORMED CLAIM DECISIONS

Claims and fleet teams get clearer, more complete information to support faster, more consistent decisions.

FEWER MANUAL CONTACTS

Less time spent chasing missing details, clarifying unclear information or arranging repeat physical inspections.

FASTER PROCESS START

A clear digital process for reporting a claim removes back and forth at the start, so handling can begin sooner.

VALUE ACROSS THE INTAKE PROCESS

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LEASING AND FLEET

Remote, standardized intake across the fleet, so claims can start without waiting for a physical inspection.

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SERVICE SUPPLIERS

Fewer initial physical inspections and real time savings, with structured claim information collected up front.

DESIGNED AROUND THE DRIVER

The quality of claim information depends on how easily drivers can provide it. Smart Intake uses a guided, mobile-first experience to make each step clear and help drivers submit the required information with greater confidence.
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